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Trustan Bouw are 'builders with a difference'. The thinking builder, with reasonable hourly rates, old-fashioned craftsmanship and precise, thorough project management. Trustan Bouw is an independent, modern, flexible and transparent construction company.
We work with professional tradesmen and have our own carpentry factory. This means we are independent and have complete control over the implementation of each project.
We are the best in the Randstad area for medium to large renovations. But we don’t take on everything: other builders may be better at new construction and we are not the right partner for small jobs.
We work with 125 professional tradesmen who deliver high quality work. This is our top priority.
Each customer has a dedicated project manager who will be the point of contact throughout the project, even outside office hours.
We continuously monitor planning and costs and keep our customers up to date with our unique online project environment.
We do everything we can to meet the customer's wishes, even if these change regularly during the construction.
Trustan Bouw started in its current form in 2007 under the direction of owner and general manager Rob Nijhuis. The company initially made a name for itself by working with Dutch project managers and Slovakian tradesmen; these are driven and skilled craftsmen. Over the years, the company has grown rapidly, and we now work with 125 professionals managed by eight project managers and three contractors.
To date, we have undertaken more than 2,000 projects: small and large private home renovations, and we have also worked for property owners and catering companies. Many of our projects are in Amsterdam, Utrecht and the north Randstad area. We have built up a very large and loyal customer base, and almost all our customers find us through satisfied family members, friends or colleagues.
As soon as you accept our quotation and instruct us, the file goes to the department responsible for work planning. They make sure you get a contract and a planning schedule, and they make a start on the technical preparation.
A project manager and/or contractor from Trustan Bouw supervises the entire project. This means that he is your main point of contact and he provides day-to-day management of the workers. The project manager also keeps an eye on planning and finances with the help of our office staff. We keep track of everything throughout the entire process using Basecamp, an online tool for project organisation. We like to work with you to do this!
The project manager and the tradesmen will do everything in their power to get the project finished 100% on time. We draw up a delivery report containing the completion points, together with the client, which we then handle within two weeks. When the project is finished, we evaluate the construction process and we always like to take note of your opinion of our work.
Sustainability is a hot topic for the whole of society nowadays and this is certainly true in the construction industry. With a new build, it is easy to make your house more sustainable, but this is more difficult in a renovation project. Yet there is increasing demand for this to be done and Trustan Bouw wants to be a frontrunner in this area. Over the past few years we have done several projects using an alternative way of heating, and solar panels and different isolation methods are of course included in our standard business operations.
In the second half of 2018, an intern from the HU University of Applied Sciences Utrecht focused on the sustainability of our construction projects for six months. There is now a structured step-by-step plan that can be followed to help make the right choices. The first step is to insulate the house. A combination of cavity wall insulation, roof insulation (on the inside) and under floor insulation is advised to provide the highest efficiency. The second step is to switch to sustainable energy. A PV system is recommended for this. The final step is for the system to be optimised. Research shows that the heat pump emerges as the most sustainable heating system.
A model has been created to calculate the savings and cost-recovery time of various insulation measures. If you interested in seeing this model or you would like us to be involved in your sustainable renovation, please let us know!
Of course we do not only care about the sustainability of our projects. We use Dutch green energy and biogas in our office and our factory. On top of that we are constantly taking steps to save energy and we actively stimulate the use of electric cars among our staff.
FAQ / FREQUENTLY ASKED QUESTIONS
DO YOU EMPLOY SLOVAKIAN TRADESMEN?
No, they are not employed by Trustan Bouw, but work as self-employed staff for the company Stav Slovakia. We work a lot with this company, so we know the professionals well and we know their qualities. Stav Slovakia provides accommodation for them and also pays health insurance.
HOW DOES TRUSTAN BOUW INVOICE CLIENTS?
We invoice in instalments; we send an invoice at the beginning of the job, we then send an invoice every week during the project and we send the final invoice upon completion. Stichting Bouw Facturatie Nederland combines invoices from Trustan Bouw Management and Stav Slovakia into a single clear format, so you can pay them. In exceptional cases we can also work based on actual cost calculation.
IS IT DIFFICULT TO COMMUNICATE WITH SLOVAKIAN TRADESMEN?
You do not have to communicate directly with the men yourself, because the project manager is always your point of contact. However, it is possible; some men have been working in the Netherlands for a long time and can speak Dutch or English. In the unlikely event that translation is required, we always have people in the office who can do this.
CAN WE CHOOSE A PROJECT MANAGER?
We prefer to recommend a project manager for your job, but if you don't click for any reason, please tell us as soon as possible so that we can provide an alternative.
WHY DO you SAY YOU ARE NOT THE BEST FIT FOR SMALL JOBS?
Our company is fully equipped for medium to large renovation projects. This often makes us less competitive on smaller jobs. However, there are exceptions such when it comes to jobs where only one skill is required (for example painting a whole house) then we are a good choice. Another exception is for our loyal regular customers; if they have a smaller job, we are always willing to help.
WHY DO YOU WORK WITH SLOVAKIAN TRADESMEN?
We started to work together a long time ago because of their traditional craftsmanship skills combined with their excellent work ethic. We are often told that the men are polite, hard workers and do excellent quality work. The price advantage which many people believe exists is not as big nowadays, so that is not the reason for our cooperation.
Do you want to find out more about Trustan Bouw? Please contact us for your renovation projects and we will be happy to visit you for a consultation and a free quote.
3542 DK Utrecht
3540 AA Utrecht